Shipping Policy

Thank you for shopping with us. Please review the information below regarding order processing, shipping and delivery.

Pre-order items typically require 4-6 weeks for production after the pre-order window closes. Production timelines are estimates only and may vary due to order volume, manufacturing delays, supply chain issues, carrier delays, or other circumstances beyond our control.
Orders containing both in-stock and pre-order items will be held until all items are ready to ship.
Due to our production workload and email volume, we are unable to provide individual production or shipment status updates.

Tracking information is automatically emailed to the address provided at checkout once your order ships. Orders do not generally leave our facility the same day a shipping label is created. Please allow 24-48 hours for tracking information to update after a shipping label is created.
Due to our production workload and email volume, we are unable to respond to shipment status inquiries.

Once a package leaves our facility, responsibility for delivery transfers to the shipping carrier and any applicable package protection provider. We are not responsible for carrier delays, delivery errors, lost packages, theft, damage, or mis-delivered shipments occurring during transit.
Packages marked as delivered by the carrier are considered successfully delivered. We are not responsible for packages that are lost, stolen, mis-delivered, or otherwise unavailable after a carrier marks them as delivered.
Due to the volume of orders we process, we are unable to contact carriers, investigate shipments, or file claims on your behalf. Any delivery-related issues must be addressed directly with the shipping carrier or applicable package protection provider.
For carrier claims, please contact the shipping carrier directly or submit a claim through SavedBy Package Protection if coverage remains active on your order.

Shipping costs are calculated automatically at checkout based on package weight, dimensions, destination, shipping method, and carrier rates. We do not control carrier pricing.

Customers are responsible for providing a complete and accurate shipping address at checkout. Orders returned due to incorrect, incomplete, or undeliverable addresses may require additional shipping charges before reshipment.
Refunds will not be issued for orders shipped to the address provided at checkout.

SavedBy Package Protection is automatically included at checkout but may be removed before completing your purchase. This protection can help cover eligible loss, damage, or theft that occurs during transit.
Customers who choose to remove coverage assume all risk for carrier-related loss, theft, damage, delivery issues, or missing packages after the package leaves our facility.
For claims, please visit:
https://savedby.io/file-a-claim

International customers are responsible for all customs duties, taxes, VAT, import fees, brokerage fees, and other charges imposed by their country. These fees are not included in shipping charges and are the buyer's responsibility.
We are not responsible for delays caused by customs processing or other government agencies.

For information regarding cancellations, returns, refunds, package claims, delivery disputes, production timelines, print variations, and other store policies, please review our FAQ page.
By placing an order, you acknowledge that you have read and agree to this Shipping Policy and our FAQ.

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